Home | About Us | View Cart | Contact | Product Specifications | Gallery | Terms | Testimonials | Press | FAQ

Frequenty Asked Questions

1. What are the designs made from?
   All of The Nursery Wall designs are made from 3mm MDF.
   Each painted design is painted with 1 coat of MDF primer, followed by 2 coats of Acrylic enamel.
   Painted designs are painted on one side only.
   The designs are spray painted by hand and as such, slight blemishes may occur.
   
   
2. How do I hang them?
   Hanging material is not included. When considering hanging options you may find double sided tape or blue tack beneficial.
   
   
3. How has the product been photographed?
   Product images displayed on the website are scanned from the finished product.
   
   
4. Security
   The Nursery Wall uses SSL Security to accept orders and process payments. We use ezimerchant to provide our order security and Paypal or direct deposit for payment.
   
   
5. What payment method does The Nursery Wall accept?
   
   
   • 
     
     
   • Direct transfer to The Nursery Wall bank account (Australian customers only):
     Bank: National Australia Bank
     Acct Name: ArtVirtual Pty. Ltd.
     BSB Number: 082080
     Account Number: 482866201
     
     
6. Where does The Nursery Wall ship to?
   Australia and International.
   
   
7. Can I calculate shipping cost without committing to an order?
   Shipping costs can be calculated by using the Australia Post calculator Click Here. Choose Either Parcels within Australia or International Parcels.
   Simply enter our post code (2120) and yours (or your country if you are located outside Australia) and then enter the weight of the parcel (allow 100 grams per piece).
   You will also need to add AU$2 handling charge per order.
   
   
8. Can I ship to someone else's address?
   Yes, our payment gateway will ask you for a billing address and a ship to address.
   
   
9. How are shipping prices calculated?
   The shipping prices are determined automatically at the checkout based off the shipping location and the weight of the product being shipped. Prices are calculated using Australia Post published rates. A handling and packing fee of AUD$2.00 is also added.